Frequently Asked Questions:
NO. The solar charger has a built-in diode for reverse current protection. This prevents electrical charge from running backwards from your devices battery into the chargers Battery On Board.
NO. The solar charger is not waterproof, thus cannot be left outdoors in wet, rainy or snowy conditions without a protective covering.
No. The solar panels convert any light into electricity. The amount of time it takes to fully charge your device will be affected by the brightness of the light source but you do not need a clear sunny day to use your solar charger.
YES. By allowing your charger to collect energy during the day and store it in the Battery On Board you can recharge your device using that reserve any time you like, day or night.
Specific results depend on the light conditions and the model being used. Please refer to the specifications for each model for more info. As an average, 7-9 hours of optimum sun conditions will either fill or nearly fill the battery on board.
No. However a model to handle a laptops power is in development at the moment.
The solar charger works like a cell phone in the way that if you don’t use it the battery will deplete at approximately 2% per day. Therefore, if it is not used within a 2 month period, you will have to re-charge the B.O.B. again.
Yes, Solar Gears will provide a one-year warranty for manufacturer defects and product failure on all of its products. However, we don’t cover misuse to the unit and cover water damage.
The beauty of our solar charger is that you don’t have to buy have a new charger for each device you own. Using our standard connectors, you can interchange or purchase separately connectors for many of the latest and most popular devices out there. Therefore, if you have a cell phone, a MP3 player and a PDA, you will only need one solar charger, but 3 different connectors. See our web site for a detailed list of connectors available and if you can find what you need let us know.
The solar charger is designed to charge one device at a time. Connecting more would drain the battery too quickly and if it were to run off solar, there would not be enough power.
Yes, you can charge your device while the charger is charging; however it recommended that the B.O.B. be at lease 20% charged before you do this. This way your device will be charging from the sunlight and battery, giving you better results longer, no matter what the conditions.
The answer to this question depends on the model used and the device being charged. Comparing the size of the Battery On Board, with the battery in the device being charge and then factoring in the sun light conditions it can range from; providing only a partial charge at night in about an hour, to a full charge using a combination of stored On Board power and the new energy being collected by the panels in 5-6 hours.
Depending on where and when you buy there are a number of variations and special packages out there, some with connectors and some without. The good news is that connectors are always available for on our web site www.solargears.com and may be available at your point of purchase.
For Web purchases directly from Solar Gears, unopened products may be returned, with a full refund of the purchase price (excluding shipping) within 14 days of purchase. Opened products can only be returned if they have been deemed defective. We will then provide the customer with a replacement unit. IF we determine the misuse or negligence plaid a part in the products failure we reserve the right to reject returns. Purchases from retailers are handled according to the retailers return policy.
No, We use FedEx to ship our products and they will not ship to a P O Box.
Yes, payment and shipping options are available for customers worldwide via our web site.
Sure you can, but do so at your own risk, Solar Gears only recommends using our chargers with solar style supplied connectors for the listed devices. While it may work we can not assume responsibility for damage to the device attached or to the solar style charger.
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